General Support
For everyday app questions and guidance.
help@dcrloans.com
Support Center
How can we help?
Choose the support path that matches your request and send details in one clean flow. The layout stays consistent with the DCR Loans product style.
Help by topicGeneral, account, privacy, legal
Clear response flowStructured request placeholders
One support emailhelp@dcrloans.com
Focused routingRequest goes to relevant queue
Account & Access
For sign-in, account setup, and profile issues.
Privacy Requests
For data access and privacy-related inquiries.
Legal Notices
For formal legal communication.
Support Hours & Response Time
Expected timelines at a glance
Hours: Monday to Friday, 9:00 AM - 6:00 PM (MT)
Typical First Response: within 1-2 business days